Operations Lead

The Operations Lead will oversee and manage all operational activities in California, coordinating closely with the executive teams of both Golden State Connect Authority and UTOPIA Fiber. This individual will oversee network operations, field services, customer order fulfillment, and infrastructure protection. They will act as a critical liaison for ISPs operating on our Open Access network, ensuring they are successful in delivering high-quality service and exceptional customer experiences. This role also includes engaging with local municipalities, leveraging a data-driven approach to performance management, and maintaining compliance with utility and operational regulations.